Booking Conditions – The small print – please read carefully.
1.1 These Booking Conditions together with all other details
contained on our website or written material form the basis of your contract
with Gunays Garden
(Turkey)(trading as Saffran Holidays). Please read them carefully. Hereafter, "you" indicates
all persons whose names appear on the booking ( this includes anyone who is
added or substituted at a later date to the booking). "We" and "us" means
Gunay's Garden (Saffran Holidays)
We are committed to providing a trouble free holiday.
2.1 YOUR RESERVATION
All holidays and special offers advertised or on this website or in writing
are subject to availability. We allocate your chosen accommodation to you at
the moment your booking is confirmed by us in writing including by email. It
is then that a firm contract exists between you and Gunays Garden. You
have chosen to book your holiday directly through us so we will confirm your
booking and give you a reference number on receipt of your deposit or balance
It is necessary for you to purchase insurance you must arrange it before your
date of departure. We can give you some guidance but you should be aware that
we do not have any preferred companies and do not seek to earn any commission
from our recommendations. When we are in receipt of your deposit we will send
you a receipt setting out exactly what has been booked and the amount of money
paid. It is important to ensure your deposit is made in good time to ensure
your booking. Receipts will be issued for the balance and a confirmation letter
will give you full details of your booking. You should check the details carefully
and notify us if there are any errors or if you wish to change anything.
3.1 FIXED PRICE BOOKING
The Turkish currency, the New Lira (YTL), is erratic. Whatever happens to the
value of the Pound (GBP) against the Lira the price of your holiday - once
confirmed at the time of booking - will not be subject to any currency surcharges.
Otherwise, once the price of your chosen villa or apartment along with any
fees for transfers has been confirmed at the time of booking then, subject
to the correction of errors, we will only increase the price in the following
circumstances:
(1) You make additional requests for any extra services after we have confirmed
the final booking.
(2) You decide you need extra rooms/space or type of accommodation not agreed
at the time of confirmation.
(3) You wish to pay by Credit Card for the Deposit or the
Balance, in which case we add 4% to the payment sum.
3.2 The Confirmation Form
You should check your confirmation/receipt carefully (including dates and the
spelling of names and initials) immediately on receipt as it explains the
booking for your party. If there are any inaccuracies you must bring these
to our attention as soon as possible or at least within 10 days of the date
shown on the forms, otherwise we will assume all the details to be correct.
We are usually able to make the necessary changes within this time at no
extra cost. However, if there are inaccuracies that have occurred due to
information not being provided correctly we may have to make a small charge
for additional administration where time to act is shorter than 10 days.
4.1 IF WE CHANGE YOUR HOLIDAY
It is extremely rare that we will have to make any alterations to your holiday
but, as we try and plan the arrangements several months in advance, we must
reserve the right to make changes or, in unfortunate circumstances, cancel
your holiday or correct errors in our literature even after your holiday has
been confirmed. Any such changes are often minor. Occasionally, we have to
make a "significant change" unless for reasons of "Force Majeure" (see
below). When we refer to a "significant change" in these Booking
Conditions, we mean one or more of the following changes when made before departure:
a) change of accommodation
b)change of accommodation location for the whole or a major part of the time
you are away
c) closure of the only or all advertised swimming pool(s) at your accommodation
for an extended period (i.e. more than one week) ( we will usually be able
to provide alternative pools nearby)
d) All other changes are treated as "minor" changes.
If we have to make a significant change or cancel your accommodation, we will
inform you as quickly as possible. If there is time to do so before departure,
we will offer you one of the following:
e) accepting the changed arrangements or
f) purchasing an alternative holiday from us, of a similar standard to that
originally booked if available (if the chosen alternative is less expensive than
your
original one, we will refund the difference but if it is more expensive, we
will ask you to pay the difference) or
g) cancelling in which case you will receive a full refund of all monies you
have paid to us within 7 days.
Note: the above options are not available where any change made is a minor
one.
4.2 Compensation: If we have to make a significant change
6 weeks or less before departure, we will also pay you compensation, subject
to the specific exceptions
outlined, as set out below:
Period before scheduled departure within which a significant change or cancellation
is notified to you or your travel agent: Compensation per accommodation unit
More than 42 days Nil
29-42 days £60
15-28 days £80
14 days or less £120
4.3 Exceptions: We assume no liability and compensation will
not be payable beyond offering the above mentioned choices where we are forced
to make a change or
changes as a result of unusual and unforeseeable circumstances which are beyond
our control, the consequences of which we could not have avoided with appropriate
care and diligence, (see "Force majeure"). In all cases, our liability
for significant changes is limited to offering you the above options and, where
applicable, compensation payments. We cannot not pay any expenses, costs or
losses incurred by you as a result of any of these exceptional changes.
4.4 We are also unable to pay compensation for minor changes.
4.5 Where events which may include riots, civil strife, terrorist activity,
war or threat of war, industrial disputes, nuclear or natural disaster, epidemics,
health risks, fire, technical problems to transport, closure or congestion
schedules by scheduled/chartered airlines or airports and any similar events
outside our control we may be forced by such "force majeure" to change
or terminate the booking either before or during your holiday. It is extremely
unlikely that any of the above will occur but if it does we regret we cannot
accept liability or pay any compensation where our performance of our contractual
obligations is prevented or affected by "force majeure".
"
Force majeure" means any event which we, or the supplier of the service(s)
in question, could not, even with all due care, foresee or avoid.
5.0 COMPLAINTS
If you have a complaint please speak to your hosts or on-site representative
in the first instance and they will do their very best to delight you with
the resolution. If you still feel your matter has not been dealt with satisfactorily
whilst on holiday, please write to The Director at Gunay's Garden (Turkey),
detailing in full the nature of your complaint, the main name on the booking,
the date of departure and Saffran booking reference to our UK address within
28 days of your return. We will investigate your complaint promptly. Usually,
we reach an amicable settlement, but in the unlikely event of it not being
resolved, you should exercise your statutory rights in law.
5.1 OUR RESPONSIBILITIES
(A) SAFFRAN is a family company, it is our responsibility
to ensure that all inclusive parts of the accommodation booking that you
make with us are supplied
to you
as described in the website or literature and to a reasonable standard. We
are responsible for what our members, employees, agents, partners, suppliers
and sub-contractors do or do not do whilst at the time carrying out work authorised
by SAFFRAN. Please notify any representative or staff member if any part of
your holiday is not provided as advertised and to a reasonable standard. We
will pay you appropriate compensation as long as you have taken all reasonable
steps to notify our staff locally and given us the opportunity to rectify the
problem and mitigate any loss you incur. (subject to "force majeure" above
together with all other terms of these Booking Conditions).
(B) Rarely but tragically accidents occur whilst on holiday.
SAFFRAN cannot accept responsibility for death, injury or illness caused during
your holiday unless
it can be proved this is due to negligence or omission of our staff members,
employees, agents, suppliers or sub-contractors whilst carrying out the course
of their duties on our behalf. Note: For your Air Travel:- Please refer to
the Conditions of Carriage of the carrier (airline company) used which are
limited by international convention (e.g. Warsaw Convention as amended for
international air travel, Athens Convention for international travel over water).
For all claims that result from international carriage, compensation can only
be paid in those situations where the carriers concerned would be obliged to
pay compensation under the relevant international convention. Copies of conditions
that apply to your air or sea travel are available for inspection from the
carriers themselves.
(C) Our liability for any claim (excluding personal injury,
illness or death) will be limited to twice the cost of your accommodation confirmation.
We refer you
to your insurance arrangements which must be in place before you travel. (see
below)
(D) All our partners and staff take reasonable and proper
steps to ensure that the various services that are provided to you as part
of your
accommodation
arrangements are safe and reputable businesses and that they comply with Turkish
laws and regulations that apply to the services they provide. N.B. it is the
laws and regulations of Turkey (in which services are actually provided) that
apply to your holiday arrangements with SAFFRAN and not those of the UK. You
should be aware that safety and other requirements and standards in Turkey
will not be the same as the UK and may often be lower.
(E) Personal injury (where connected with your holiday transfers
or accommodation) If you or any of your party suffers illness, injury or death
and it is proved
this is due to the negligence or omission of our staff, partners, employees,
agents or suppliers, tell us or the supplier involved about your illness or
injury immediately whilst you are in Kayakoy and write to us within twelve
weeks (90 days) of your return from holiday.
(F) Where such
a mishap is not connected with your holiday arrangements but does occur while
you are our guest in Turkey we do not accept any responsibility
but we will provide you with all reasonable care and assistance. If required,
this assistance may include the provision of translation services and communication
with authorities and others in Turkey. We can recommend Turkish lawyers (if
needed) and may make a contribution towards your initial legal costs in taking
action towards any person(s) responsible. You should request help with legal
costs within 90 days of any such incident. Assistance (financial or otherwise)
is subject to our reasonable discretion and a maximum total cost to us of £1,000
per booking form. Moreover, if you obtain or are entitled to receive payment
for legal costs and other expenses under any insurance policy or obtain a costs
order against anyone in relation to the incident, you are obliged to notify
your insurers of your claim and repay to SAFFRAN any costs and expenses we
spend in assisting you.
(G)N.B. We specialise in tranquil holidays. However, if, anyone
complains that you or any member of your party behave in such a way to cause,
recklessly cause
or be likely to cause alarm, disruption, danger or distress to any third party
or damage to property, we reserve the right to terminate the holiday of the
person(s) concerned. In this situation, the person(s) concerned will be required
to leave the accommodation forthwith; our liability and responsibility towards
such person(s) including any return travel arrangements (transfers to the Airport)
ends. We will not be responsible for making any refund of costs or expenses
where we have terminated the agreement.
6.0 Booking contract
We hereby both agree that disputes, claims or other matters that arise out
of or in connection with this contract or your holiday will be dealt with by
the Courts of England and Wales under English Law.
6.1 Payment on Booking and Insurance requirement
The person making the booking and who will be referred to as the ‘lead
name’ must be over the age of eighteen (18) years at the time of booking.
This person becomes responsible for all payments in respect of the booking.
6.2 Time of Booking: You are requested to book with us at
least eight (8) weeks ahead of travel and have your flight booked at the time
of
booking the accommodation.
Flight Dates and Flight Numbers are required on booking. However, should you
not have your flights booked and wish to reserve accommodation you do so on
the understanding that: 1. You notify us of your flight details
as soon as you know them, 2. You confirm the fight details
with your carrier and notify us of any changes 24 hours before departure, 3.
You may be liable to a cancellation charge. (See below…. this page) 4. There
is a 4% charge for Credit Card payments
If you or any member of your party has any special needs you should notify
us at the time of booking. We will do our very best to ensure that the transfers
and the accommodation are adequate and suitable for your needs.
6.3 At the time of booking accommodation with us, you must
sign/email a Booking Form and pay an initial deposit of £100 per Villa
(accommodation). All bookings are made subject to the terms and conditions
detailed herein. Once
the deposit is received it constitutes acceptance of our Booking Conditions
and a commitment to proceed. The balance should be paid eight (8) weeks before
departure except in the case of your departure being within eight (8) weeks
of the booking date when full payment will be due. We will confirm your booking
within five (5) working days. We will cancel your booking if the balance is
not received on time and cancellation charges will apply.
6.4 Insurance: These conditions do not include insurance arrangements.
You are strongly advised to obtain travel insurance from a reputable company
prior
to travelling to Turkey. It is a condition of the booking that you are adequately
insured on your holiday.
6.5 If you intend to engage in extreme activities or dangerous
sports a specific policy the terms of which cover these activities is recommended.
6.6 Paying the Balance: The balance shown on the confirmation
invoice is required at least eight (8) weeks before departure, or on booking
if less than eight
(8) weeks.
6.7 Payments not received by the due date could make you
liable to cancellation charges of up to 100% of the holiday price. We reserve
the right to treat
the booking as cancelled by you at any time up to the date of departure if
due
payment is not received.
6.8 By arrangement we may not treat the booking as cancelled
but we reserve the right to charge a fee for any late payments.
7.0 What happens if you make changes to your holiday……?
If you wish to change your booking or if you wish to amend your booking (including
name changes) after we have issued our confirmation letter and we can accept
the changes we will do our best to help but we may not be able to provide
your requested change and have no obligation in regard to such changes. If
we are
able to effect changes on your behalf without cost we will do so but where
costs are incurred by us we will charge (e.g. we will charge for fax or telephone
calls made to effect the changes Requests for changes must be made or confirmed
in writing or by email.
7.1 Due to circumstances outside your control you may not
be able to travel. You may transfer your booking to another responsible person
provided you give
us
at least 21 days notice and all other circumstances are unchanged. (We may
make an administration fee of £20 per booking). You may wish to change
your accommodation whilst in Turkey and this may be possible but will require
immediate payment by cash in sterling (GBP). N.B. Any Flight tickets you
have purchased are in personal names; You will need to have new tickets issued
by
your flight agent.
7.2 Forced to cancel? Verbal cancellations will not be accepted, you must write to us. (A) The letter should be signed by the person who signed/emailed the original Booking Form. (B) A cancellation is not effective until a copy of this letter is received by us. (C) We may have to make charges to cover our estimated loss caused by the cancellation especially if we cannot find another customer to take the accommodation at short notice.
7.3 Period before departure within which written cancellation is received
by us Cancellation charge per accommodation booked expressed as % of total
invoice
excluding amendment charges
More than 42 days £100
29-41 days 30% or £100 whichever is greater
15-28 days 40%
7-14 days 50%
2-6 days 95%
1 day to departure date or after 100%
7.4 Some cancellations are covered by your insurance policy, if this is the case, you should make a claim direct to the insurance company for the recovery of charges.
7.5 You are responsible for any breakages or damage caused to the accommodation
during your stay in Kaya Koy, (except by persons unknown to you unconnected
with our contract) . It is your responsibility to put right any damage etc.
or make full payment to our representative before you depart. In such events,
please speak to us first.
7.6 SAFFRAN staff may find it necessary to visit the accommodation during your
stay to carry out a specific task, for quality control or to effect emergency
repairs. Wherever possible you will be notified of this beforehand and a convenient
time arranged.
7.7 If you have a complaint about us, you should immediately notify us at
Kaya Koy and any third party in question. We are then enabled the opportunity
to
put things right immediately. If you remain dissatisfied, please ask for a
Complaint Report Form (available from Gunay's Garden). Please keep the original
and write to us within 28 days of your return from holiday at Saffran Holidays
PO Box 50589 London E14 1AB quoting your booking reference number. Usually,
we will not be liable for complaints that were not made to us in Kaya Koy.
It is likely that we will be able to satisfy your complaint at your accommodation
but where disputes cannot be resolved amicably they may be referred to arbitration.
There is a scheme run by the Chartered Institute of Arbitrators providing a
simple and inexpensive service supported by documents alone. If your claim
is for more than £5000 per person or £15,000 per booking the scheme
does not apply. You should ensure an application to use the scheme is made
within nine (9) months of your return date to the U.K.
8.0 Your Flight Booking
a) You should only book flights with airline tour operators who have ATOL registration
and protection.
b) SAFFRAN is a family run company and is not yet large enough to have its
own registration. In the unlikely event of insolvency of the airline or charter
company, the Civil Aviation Authority (CAA) will ensure that you are not stranded
abroad and will arrange to refund any money you have paid to them for an advance
booking.
c)
For further information, visit the ATOL website at www.atol.org.uk.
Always check that the Airline has an ATOL (licence) and preferably is also
ABTA registered.
8.1 Conditions
These conditions and this website may be updated by future editions and amended
by any errata advised to you in writing or on your booking confirmation.
You should know:
9.0 HOLIDAY PRICE
The final price of your holiday includes:
1. Transport between Dalaman Airport and your accommodation and/or between
any other place specified in your booking. (if booked)
2. Transport to/from other airports (at the notified extra transfer rate).
3. Accommodation, and any other services you pre-book in the UK, as detailed
on our confirmation invoice.
4. All accommodation service charges. (There are no extra charges for accommodation
related provision while you are on holiday e.g. air conditioning, linen, cleaning,
water, electricity etc.)
5. The services of a Saffran Holidays representative throughout your holiday.
9.1 What's not included:
(1) Transport between your home and departure point from the UK or Europe.
(2) Holiday Insurance (which you must have).
(3) Drinks and beverages with meals and refreshments en-route (i.e. while
flying or in the airports)
(4) Cost of entry visa if applicable. [at the time of printing £10 per
person (incl. Children) for Turkey]
(5) Local charges for any other facilities not specified in your booking
confirmation.
(6) Refreshments, food or beverages (except the Welcome Hamper) taken at the
villa or apartment.
9.2 N.B.
(1) All prices are per villa/apartment and are based on the advised maximum
occupancy. (e.g. the two bedroom villas sleep four people; additional persons
staying
in the same accommodation will incur a £50pp per week supplement.
(2) Refunds are not available for any services, accommodation or transport booked
but not utilised.
(3) We reserve the right to lower any prices in any brochure/website at any
time before you book. If, at the time of booking, the price has changed we will
advise
you. We will always offer the best price available to you at the time of your
booking.
(4) On booking you commit yourself to the price as quoted and the payment conditions
applicable to your booking and this price is then guaranteed.
(5) Holidays booked early for 2008 will be based on 2007 facilities.
9.3 Some of the accommodation we offer on our website is not under our direct
control but we go to great lengths to make sure that the information we provide
is accurate and is, to the best of our knowledge, correct at the time you book
with us. Therefore, we must reserve the right to make changes to the information
provided, either at the point of booking, on the confirmation invoice or when
changes are known to us. We do check prior to the start of our season that
all our facilities are as advertised. If any particular facility we offer is
essential to your holiday enjoyment please advise us at the time of booking;
we will notify you of any changes known to us which may affect your booking.
9.4 The weather in the Southern part of Turkey is usually
quite predicable. We refer you to the world weather sites on the internet (www.bbc.co.uk
has a very
good world weather page) and in newspapers and holiday guides. As we offer
accommodation throughout the year we cannot guarantee any specific weather
for your booked dates but we can give you a rough guide to the weather expected
for the season. In the months between April and October living outside for
the majority of your stay is the norm. In the winter months all our accommodation
has heating, dining space inside and some communal facilities under cover.
Out of the summer season you should be prepared for cold and wet days. If you
travel into the mountains you should consult locally as to suitable transport,
clothing and accommodation.
9.5 There are a host of activities in the Fethiye, Kaya Koy, Oludeniz area
for sporting or other facilities. We are happy to provide a recommendation
where
we can, but point out this is for information purposes only and no indication
of value for money or guarantee of prices.
We are happy to inform you of any public holidays, religious festivals and
other festivals that may affect your stay with us. The Turkish Tourist Office
can also provide details and dates of these events.
9.6 Smoking:
We ask you not to smoke inside our Villas or apartments and to respect the
comfort of any other guests (where the accommodation is part of a complex or
building).
10.0 ACCOMMODATION INFORMATION
Holiday Duration:
We always refer to holiday duration in terms of 'number of nights' at your
holiday accommodation. On the last day of the holiday you may have to vacate
your villa/apartment by mid-morning, (12 noon check-out; 2.30 pm check-in)
but a room for storing luggage and changing facilities is available for the
use of all the departing guests leaving later in the day. With respect to night
flights, access to your room will be available upon arrival thus constituting
your first night.
10.1 Utilities:
(a) In all accommodation electricity and water supplies sometimes fluctuate
or are unavailable due to local problems.
(b)
Water is heated by solar power or
electricity
and therefore, especially in early or late season, may be limited by sunlight – We
have backup generators but they may not be powerful enough for heavy use. Air-conditioning
can fluctuate together with the power.
(c) A Wardrobe together with some drawer and cupboard space is provided. If
you are a large party packing a few hangers would be advisable.
10.2 Balconies/Terraces:
Our Villas and Apartments mostly have terraces or balconies that have tables
and chairs enough for your party.
10.3 Bathrooms:
Our Accommodation always has private facilities with WCs and showers. Showers
are without a shower curtain, the bathroom floor gets wet and slippery and
you should be careful especially with children. Turkish water waste and soil
pipes are smaller than the UK standard so please put all used toilet tissue,
sanitary towels and waste paper in the covered bin provided which will be emptied
twice a week or by specific arrangement.
10.4 Cleaning:
Our chamber service is excellent. You will find clean bed linen and towels
are provided twice a week. Cleaning should not be intrusive so please tell
our representative if you would prefer privacy.
10.5 Swimming Pool:
Please refer to the relevant accommodation details for specific information.
Occasionally, during early and late season or due to inclement weather, the
pool may not be available for use or may not be heated to the usual temperature.
Wherever this is known we will always try to advise you beforehand but sometimes
we may not always be aware of this before your departure.
10.6 Villa Location:
Our villas and apartments are situated in a rural setting in a quiet village.
There is very little traffic although there is a regular bus (Dolmus) service
nearby. (Half hourly in high season and hourly in the off-season) There may
be times, during festivals and celebrations at local restaurants or other entertainments
in the village when there are considerably more people around than is usual.
These gatherings are sometimes disruptive and very occasionally, noisy. You
may also experience some animal noise and occasionally noise from farm machinery.
Accommodation is situated on non-surfaced roads/tracks but the immediate terrain
is flat and easily accessible. The general ambiance is… very quiet.
10.7 Your bedroom
Your Villa or Apartment has a stated number of bedrooms, one, two or three. The
one-bed apartments have a twin or double bed in the bedroom. In Gunay’s
Garden two bed villas there is either a double or twin beds in each bedroom and
a sofa bed in the living room (that can be screened off). In the three-bed Villa
the third (smallest) room normally contains a double bed.
(1) Please ask at time of booking if you require a bed or beds in the living
room.
(2)
In some villas/apartments there is a convertible bed-settee, bed linen
will be
provided if your party numbers more than the main bedroom provision. (see note 9.2.1 re.
supplement)
(3) Cots are also available for all accommodation. Please pre-book a cot/s
in the UK. Linen will be provided if required although we prefer you to bring
linen
or other items specific to the needs of your children. There will be a small
charge for cots/high chairs for use in your own villa/apartment.
10.8 Flight Delays:
On occasions flights may be delayed due to circumstances outside Saffran’s
or your airline's control. Should your outbound charter/scheduled flight
be delayed please ring UK number 0207 702 7505 so that we can ensure you
are met
at the appropriate time at your arrival airport.
11.0 TRAVEL DOCUMENTATION
Your booking confirmation will detail any extra services you have paid
for prior to departure. Please take a copy of these documents with you
and show
them\to our representative soon after arrival. You do not need to take
receipts.
12.0 Villas and Apartments
You have booked a self-catering holiday and there are places to buy fresh
food locally (very short walk). Gunay's Garden also has a restaurant for
our guests.
Both our own and local restaurants are relatively inexpensive with a good
range of menus and will nearly always provide exactly what you request
(even if not
on the menu). All meals, including breakfast, can be obtained at the Villas
or at local restaurants if you so desire.
(a) The villas and apartments vary
in style and facilities. Cooking facilities are not always exactly those
you would
expect to find in your own kitchen at home. [In Gunay's Garden there are
fully fitted kitchens.] They are usually adequate for most cooking needs.
[in Gunay's Garden the kitchen
includes a combination conventional/microwave oven, dishwasher, and washing
machine.
12.1 Insects etc…..
KayaKoy is a warm rural area and as such insects, and other small creatures
are a natural feature. This is not necessarily an indication of poor standards.
We do not know of any dangerous creatures but some types of scorpions do
exist locally though there are no reports of fatal exposure. Some preventative
measures
are taken but you will inevitably experience contact with mosquitoes moths
and other insects. You should come prepared with repellents and any lotions
or creams that you are comfortable using.
12.2 Most heavy building (construction) is prohibited in the holiday (summer) season, especially in KayaKoy where there are local restrictions. However, we cannot be held responsible for any building or road workings carried out at any time. We always endeavour, where possible, to advise you should we become aware of any anticipated works, although these can occur at any time without prior notice.
12.3 Special Needs (however it may affect your holiday)
(1) Saffran is particularly keen to welcome guests who find it difficult to
visit fabulous locations but find the accommodation has not considered their
specific
needs.
(2)
We cannot guarantee the suitability of particular areas and some of
our properties for disabled/elderly/pregnant guests, families or those with
any other special needs, but we will endeavour to provide you with specific
accommodation suited to your particular needs.
(3)
Please tell us of your requirements
so that we can work together to make your holiday possible at the time of
booking/enquiry. We have a form available specifically for this purpose,
that we will send to you upon request.
(4)
If we feel that we are unable to
properly accommodate the particular needs of a/the person concerned, we will
explain this to you and we must reserve the right to decline/cancel the booking.
13.0 Note on Visas for Turkey
(1) British citizens (over 16) require a full 10 year passport with at least
3 months validity.
(2) All children under the age of 16, including newborn infants, now require
their own passport (unless included on a parent's passport).
(3) Passport name must match that on your ticket, including any name changes
by marriage. Passports take approximately 4 weeks to obtain by post, though
this
can be (longer at peak times).
(4) There is a £10 Sterling visa charge on arrival at any point of entry
to Turkey for each British passport holder entering Turkey including infants.
We have found a single £10 note with each passport avoids difficulty
at the immigration desk. If you are not a British passport holder please check
with the Turkish Embassy, Tourist Office or Consulate for Visa charges.
(5)
You
do not need to and cannot apply for a visa in advance of travel. The visa
lasts three months from the first date of entry. Scottish and Irish currency
is not
accepted for visas. However, if you are travelling on an Irish passport Euros
are accepted. (please consult the Consulate for Euro rates) The Turkish Consulate:
Visa enquiries on 09068 347348 (premium rate number) and general enquiries
on 020 7589 0949. In 2004 the authorities started to relax the administration
and at some airports now accept credit cards. We suggest for the 2006 season
you take our advice to use a £10 note each.
13.1 Vaccinations?
There are currently no vaccination requirements for entry to Turkey, but
if you have any concerns consult your doctor prior to departure. Health facilities,
hygiene and disease risks vary considerably and you should be as prepared
as
you can for holiday upsets. The Department of Health issue a free leaflet,
Travellers Guide to Health, which is available from ABTA Travel Agents, local
doctors or by calling 0800 555 777 (free call).
13.2 Political considerations
KayaKoy and Mugla (the province/county) is not a politically sensitive area
being of little tactical or strategic value for most military needs, nor
are there important resources of note. It is mainly an historically rich
rural
and holiday area of relatively low population density. However, following
acts of terrorism or incidents of natural disaster, warnings regarding tourist
visits
to Turkey (in general) are posted. Media reports sometimes induce fears unrepresentative
of the reality of a true situation. The Foreign and Commonwealth Office is
responsible for advising UK travellers of any important information regarding
travel to Turkey and may have issued information about Turkey. Check this
information on (Ceefax BBC2 page 470) or http://www.fco.gov.uk Alternatively,
ABTA Information
Department on 0901 201 5050 (call charge 50p/minute).
14.0 Money matters
Local currency is the New Turkish Lira (YTL), Travellers cheques are extremely
difficult to change in this part of Turkey We do not recommend that you rely
on this form of currency. Visa and MasterCard a well as Maestro (Switch)
are accepted almost everywhere (Main
shops only….
local currency required in Kaya Koy) in main towns such as Fethiye, Marmaris,
Gocek, Antalya etc. Most towns now have automatic cash dispensers (ATMs)
and can be used easily choosing the English option on the home screen, so
it is
a good idea to know your PIN number/s. Many establishments including jewellery
shops now offer exchange facilities. The rate of exchange and any commission
charged can vary considerably so check carefully before handing over your
cash. Use only English bank notes/Euros/USDollars for cash exchanges. Eating
out is still relatively
inexpensive. An average evening meal in KayaKoy costs less than £10
per person at 2006 prices.
14.1 It is imperative that all guests have adequate travel insurance
cover. We
insist that you take reputable travel insurance with adequate cover and we
must be
advised in writing of the policy name and number. Your credit 'card travel
insurance' may only give limited cover you (personally) whilst actually travelling
( i.e. in the air having paid for the flight with the relevant card). If
you do not inform us we cannot be held responsible for any delays in contacting
your insurers on your behalf in the event of any emergency. Make sure your
policy covers medical expenses and emergency repatriation. Read your policy
carefully.
15.0 Friends
Most of our company are family members or trusted friends; they have good
local knowledge and can give advice on things to do and see. Just ask and
we will
do all we can to assist you to have a wonderful time in Turkey. We will not ‘crowd
you’ or even bother you without reason but will always be around if
you need us or just want to check something out. We have placed names of
the staff
and photos of them at the accommodation so please feel free to make long-term
friends of all of us. If for any reason you are unable to make contact when
you need us, then please call the numbers shown for the Turkish office. These
numbers are provided with your accommodation confirmation and receipt.
16.0 Data Protection Act 1988
We guarantee that we will not pass on your personal details to any third
party, except in an emergency. You will receive no junk mail from us or anyone
connected
with Saffran. We are committed to your privacy and actively campaign against
infringements of the Data Protection Act.
